The Archdiocese of Philadelphia
Job title
Benefits Coordinator
Current holder
Reports to
CHRO
Location
Human Resources Office, Archdiocesan Pastoral Center
FLSA Status
Exempt, Full-time (35 hours )
EEOC Classification
Administrative support professionals
The Archdiocese of Philadelphia and its entities is a Roman Catholic religious organization and that all employees are expected to respect and conduct themselves in accordance with the values, teachings, and morals of the Roman Catholic Church.
Job purpose
Benefits coordinator providing information and guidance to employees when enrolling in medical and dental insurance along with term and whole life insurance, accident and disability insurance, and retirement benefits to employees of the Archdiocese Pastoral Center, Catholic Social Services and satellite locations.
Duties and responsibilities
- Enroll and manage the benefit changes for employees including addressing questions from employees and coordinate with payroll for all the locations.
- Term all benefits for employees and notify the vendors in a timely matter.
- Reach out to vendors regarding refunds due the Archdiocese.
- Assist with Priest medical and dental plans.
- Collect benefit continuation checks in a timely matter, code them and send them to the correct payroll office and location.
- Communicate with benefit continuation participants open enrollment.
- Communicate with employees who have term insurance with age related rate increases.
- Handle communications and tracking for when child/children age out of medical and dental benefits and notify payroll.
- Work closely with IBC and other vendors in assisting employees and parish business managers with any number of problems regarding enrollment, terminations, and benefit changes.
- Track New York Life term insurance for employees and make sure employees are approved before being charged.
- Complete benefits termination paperwork as needed.
- Coordinate with AON vendor changes and updates throughout the year.
- Prepare quarterly health, travel, housing and retirement stipends for religious. Update spreadsheets with new amounts and send them to Catholic Social Services payroll for payment.
- Check all benefit bills for the Archdiocese Pastoral Center, Catholic Charities, and satellite locations and approve them for payment and send to accounting.
- Fill out Medicare forms for retiring employees.
- Assist with open enrollment and reach out to vendors regarding participation.
- Prepare the wellness Flu Clinic for employee convenience in September.
- Answer questions from individual participants and employers regarding plan interpretation, vesting status, service, and pension check processing and status changes. Assist with sending letters and reports.
- Collect, verify and update Pension Plan participant data.
- Process all data and information received from Parishes, Agencies, Secondary Schools and Data Processing Center.
- Process all requested benefits, including terminated vested, retirees and estimates for actives, and lump sums, as necessary.
- Prepare spreadsheet for Lump Sums for BNY Mellon.
- Prepare all agendas and meeting minutes for the Board of Trustees and Pension Review Board.
- Work with Vanguard and PenServ for funding issues and record keeping.
- Sign memos for payroll (i.e. New Pensioners, Deaths).
- Answer phones and provide assistance with questions and information.
- Perform other duties as assigned.
Qualifications
- High School Diploma
- Excellent Customer Service
- Strong interpersonal and communication skills
- Ability to organize and prioritize and strong problem solving
- Computer skills (Microsoft Office Suite)
- Working with vendor portal software
- Good research skills
- Work and maintain confidential information
- Experience with benefits administration preferred.
- Working knowledge and respect of the Catholic Faith
Working conditions
- Monday-Friday 8am to 4pm
Physical requirements
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tool or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 30lbs.
Direct reports
None at this time.
About the Pastoral Center
The Archdiocesan Pastoral Center serves as the administrative and ministerial hub of the Catholic Church of Philadelphia. Staff support parishes, schools, and agencies across Philadelphia, Bucks, Chester, Delaware, and Montgomery counties in advancing the mission of the Church.